How our support is better.

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We're here for you

We’re here to answer your questions seven days a week from our Victoria, BC offices.


We're experienced

We train our team via a three-week product knowledge program and hands-on experience.


We make it easy

You can call, email, or browse our online support centre – whatever suits you best.


We keep it real

All inquiries are connected to a real-life, friendly human who knows our products.

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We get things done

We’re dedicated to answering all inquiries within 24 hours for speedy resolution.

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We span the globe

We offer complementary support to all of our users in 200 countries around the world.

Ways to get help.

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Browse online

Browse our online support centre to read about all-things-software, from how-tos to billing.


Email Us

Can’t find what you’re looking for online? Send the support team an email.


Phone Us

If you prefer the phone, we offer toll-free support in North America, from 8 a.m. to 4 p.m. PST.

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Client Story

Gerald called us to help him activate his RegCure Pro software. Tara, one of our support reps and a real-life human being, answered Gerald’s call. She guided him through the activation process and activated the product within minutes of his call.