How our support is better.
We’re here to answer your questions seven days a week from our Victoria, BC offices.
We train our team via a three-week product knowledge program and hands-on experience.
You can call, email, or browse our online support centre – whatever suits you best.
All inquiries are connected to a real-life, friendly human who knows our products.
We’re dedicated to answering all inquiries within 24 hours for speedy resolution.
We offer complementary support to all of our users in 200 countries around the world.
Ways to get help.
Browse our online support centre to read about all-things-software, from how-tos to billing.
Can’t find what you’re looking for online? Send the support team an email.
If you prefer the phone, we offer toll-free support in North America, from 8 a.m. to 4 p.m. PST.
Gerald called us to help him activate his RegCure Pro software. Tara, one of our support reps and a real-life human being, answered Gerald’s call. She guided him through the activation process and activated the product within minutes of his call.