How our support is better.
We’re here to answer your questions seven days a week from our Victoria, BC offices.
We train our team via a three-week product knowledge program and hands-on experience.
You can email, or browse our online support centre – whatever suits you best.
All inquiries are connected to a real-life, friendly human who knows our products.
We’re dedicated to answering all inquiries within 24 hours for speedy resolution.
We offer complementary support to all of our users in 200 countries around the world.
Ways to get help.
Browse our online support centre to read about all-things-software, from how-tos to billing.
Can’t find what you’re looking for online? Send the support team an email.
I would just like to say Thank You for helping me whenever I have had a problem. I recently contacted you and I got an answer very quickly. My questions have always been answered in easy to follow steps and have always fixed my problems. So Thank You for the technical support.